At Fabraka®,
we are committed to protecting the privacy and security of our customers and website visitors.
This privacy policy outlines how we collect, use, and protect your personal information.
Information We Collect
When you make a purchase or sign up for our newsletter, we collect personal information such as your name, email address, shipping address, and payment details. We also collect data on how you use our website to improve your shopping experience.
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Communicate with you about your orders, promotions, and updates
• Improve our website and customer service
• Comply with legal obligations
We do not share your personal information with third parties, except as necessary to process your payment, fulfill your order, or comply with the law.
Data Security
We take all reasonable steps to protect your personal data, including using secure servers and encryption where appropriate.
Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at hey@fabraka.sa.
Return Policy
At Fabraka, we take pride in the quality of our products. All sales are final. We do not accept returns or exchanges unless the item you received is defective.
Defective Products
If you receive a defective item, please contact us within 14 days of receiving your order at hey@fabraka.sa with your order number and a description of the issue. We will assess the defect and provide a replacement if the item is found to be faulty.